The creation of the ITS Logo
This logo looks pretty familiar, right? But do you also know what it represents?
News and more…
openBIS UGM 2019
The 2019 openBIS User Group Meeting (UGM) took place on the 18th and 19th June, 2019, at ETH Zurich, organised by ETH Scientific IT Services (ETH SIS).
WeiterlesenETH passwords: Tutorials
Since April 15, 2019, the look and feel of the administration of passwords for ETH members has changed. The ETH Web Center now includes password administration.
WeiterlesenNew CISO at ETH Zurich
Dr. Domenico Salvati is the new CISO at ETH Zurich.
Domenico Salvati has been working as CISO (Chief Information Security Officer) at ETH Zurich since the beginning of April 2019. The role of the CISO has existed at ETH for some time now, and was hitherto carried out by the Head of IT Services, Dr. Rui Brandao. With the entry into force of the directive «Information Security at ETH Zurich» (around April 2018) it became clear that the tasks, rights and duties of the CISO as specified would exceed the time budget of the Head of IT Services
WeiterlesenEducational spaces: Learning at and from the TU Delft
Learning or Educational spaces are spaces in the academic context that are specially equipped for teaching and learning.
At the ETH Zurich there are currently 71 lecture halls and 121 seminar rooms, which are technically equipped by Multimedia Services. A visit by colleagues from TU Delft revealed that conceptual and organisational improvements are needed in this area in order to meet the changing demands of teachers and students.
WeiterlesenNew: Chatbot at ITS Service Desk
Test our new chatbot and train him.
Customers often confront the ITS Service Desk with the same requests or problems. Many of the questions can be answered with specific text modules or instructions. These instructions are available on the web, but are rarely found. The chatbot of the Service Desk should provide an interface to deliver only that part of a manual which is relevant for the customer.
Tip: Private Appointments in Outlook (Exchange)
A lot of people try to protect the content of their appointments by marking them as «Private». Be careful, though, if rights have been assigned to a calendar. Individual clients ignore privately marked appointments.
WeiterlesenWi-Fi Change: a field report
Several hundred blue flyers and printed apples and bananas were distributed at ETH Zurich between March and the end of November 2018.
So who was behind it all? IT Services.
WeiterlesenChristian Hallqvist celebrates 25 years with ETH
Congratulations to Christian Hallqvist, ITS employee with ITS Network Security, ICT Networks
WeiterlesenNew IT security website online
A working group of the IT security delegates has completely revised the security information for IT Services. The simplicity of the website is deceptive. To put it simply: Nothing about this website has been left to chance.
What has been replaced on the Website?
Up until now, when an ETH member searched for information about IT security in the search field on the ETH website, the results were, shall we say, lacking. There was a page for IT Services online but the content was randomly selected and disorganised. As a result, the site was not able to fill the need for reliable information.
Weiterlesen