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Service catalogue 2.0

The IT Services support teaching, research and administration by providing services in the field of information and communication technologies. Which IT services these are, which areas the individual IT services cover, which functions they contain and how they can be obtained is described in the IT Service catalogue. The service catalogue is an important element of ITS’s communication with its customers.

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What is going on in the IT Services department?

Three times a year we publish the external newsletter inside|out in German and English. Find out what’s going on in IT at ETH Zurich. Subscribe to the newsletter to stay up to date.

Newsletter inside|out No 34
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IT Finds Series 2/2024: Do you know your stuff?

Join us on a journey into the past: How familiar are you with telephony at ETH Zurich and with old analogue telephones, and what do you personally associate with these devices? Tell us your story!

A line selector or line finder is an electromechanical device that was used in older telephone networks
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Target systems: Active Directory, LDAPS, Radius

Good to know: Active Directory, LDAPS and Radius are authentication infrastructures that are used for the utilisation of identities (persons) and for the assignment of access rights in a network. They ensure that only authenticated users (persons) can access information and systems.

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Wi-Fi goes Wi-Fi 7

The release of the 6 GHz frequency band for Wi-Fi represents the largest and most important expansion of the available frequency spectrum since the introduction of the 5 GHz band around 20 years ago. This expansion is implemented from the Wi-Fi 6E standard onwards.

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Moving a window outside the screen

Upon changing workstations are files not visible or only partially visible on the screen after opening them? One option is to move the window using the Shift key.

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Important notes on OneDrive access when colleagues leaving ETH

If a colleague leaves the ETH, their account and the associated OneDrive will be deleted. This has a direct impact on all data shared by this person.

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New «SharePoint Online» service available

Microsoft SharePoint Online (SPO) has been technically ready since 2021. SharePoint Online is now also defined and available as a complete service (including SLA).

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Support in the IT procurement process

Anyone wishing to procure an IT product at ETH Zurich must take note of various requirements.

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Rauminfo application: adapt new URLs

The old Rauminfo application will be switched off. We recommend replacing hyperlinks to room locations and room details on your own websites with the new URLs listed below. Thanks to those involved on the part of IT Services (ITS APPS) and Corporate Communications (CC).

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