ITIL Knowledge Overview
ITIL uses a special vocabulary. Read more
Kategorie: News English
Silva Courses at ETH Zurich
IT Training Administration, belonging to ETH IT Services, manages all IT courses at ETH Zurich. Read more
Replacement of Network Devices in HG Zone
The HG network zone is composed of 1 router and 45 connected switches in eight different buildings (including CLA, ML). Read more
ITIL Foundation Courses – Review
The first ITIL Foundation course with certification exam was organized by ITA (IT Training Administration) in August 2008. Read more
Interview: Project IT Support for Academic Processes 2011-2013
At the beginning of November new applications supporting admission for Master students were put into operation. The 2012 crucial stage of this project “IT Support for Academic Processes – 2011-2013” comes to an end this December. Read more
IT manuals on sale for students and staff at ETH and University of Zurich
IT Training Administration is now selling its IT-manuals (in German only) at Hönggerberg and Zentrum:
Read more
National Future Day 2012 at the ITS
On National Future Day, children between the ages of 10-13 can accompany their parent, godparent or parent’s friend during a typical working day. Read more
IDES + Stud-IDES: Software, Licensing, Updates
New from IDES May 2012 to October 2012: Read more
Security Concept: We protect the ETH
The IT Services has installed a first aid room at STB E 14.2 right next to the IT Training Administration course room. ITS supports the ETH Emergency Services Unit since its inception. Read more
Customer Satisfaction Survey
Our primary goal is to provide quality service for our customers and to continually improve our services on their behalf. Read more
