Apple Warranty Extension

Important change concerning warranty extension on ETH Apple devices for employees.

The new rule concerns registration of ETH Zurich devices only. Private devices or student equipment are not affected and cannot be registered.

Extension of Apple’s warranty to three years

ITS, via IDES, has since several years been offering a three year extension of the usual one-year warranty on Apple devices. Thanks to special agreements between ETH Zurich and Apple the cost per unit is significantly lower than standard retail prices found for example in the Apple Store.

New: direct billing to end customer

In order to achieve a fair, usage-related, costs spread ITS management has decided that starting January 2013 per-device costs will be charged to the end customer directly. A new order form (similar to an orderable product) will be available on IDES for this purpose. The handling process (equipment registration) will remain unchanged.

ETH Zürich
IT Services License Administration
IDES-Support: https://idts.ethz.ch/hdweb/

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